Customer Service Representative
Dubai, DU, AE, United Arab Emirates
Job Description
Job description
We are seeking a friendly, proactive, and dedicated
customer service representative
to join our growing team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and ensuring a positive customer experience across all touchpoints.Key Responsibilities:
Respond to customer inquiries via phone, email, or chat in a professional and timely manner Provide accurate product and service information Resolve customer complaints with patience and empathy Maintain records of customer interactions and transactions Collaborate with internal teams to improve customer experience Ensure high levels of customer satisfaction and engagement
Requirements:
High school diploma or equivalent (Bachelor's degree preferred) Excellent verbal and written communication skills in English and Hindi Ability to stay calm and handle difficult situations professionally Basic computer skills and familiarity with CRM systems Strong problem-solving abilities and attention to detail 2+ years of experience
Benefits:
Competitive salary package Supportive and inclusive work environment Training and development opportunities
Job Type: Full-time
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Job Detail
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Job IdJD2095864
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned