Respond to customer inquiries via phone, email, or chat
Resolve product or service issues promptly
Maintain records of customer interactions and transactions
Follow up on customer concerns and feedback
Collaborate with internal teams to improve service delivery
Qualifications:
High school diploma or equivalent
Proven experience in customer service or similar role
Strong communication and problem-solving skills
Computer literacy and ability to use CRM systems
* Positive attitude and patience under pressure
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