Customer Service Representative
Dubai, DU, AE, United Arab Emirates
Job Description
The Role
Handle inbound and outbound calls professionally, providing excellent customer service. - Respond to customer inquiries, complaints, and requests accurately and in a timely manner. - Maintain accurate records of calls, interactions, and transactions in the CRM system. - Follow standard operating procedures (SOPs) and call scripts while ensuring customer satisfaction.
Requirements
Position Title:
Customer Service Representative Employment Type: Full Time Salary: up to 5,000 AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A leading Dubai-based automotive services provider, delivering roadside assistance, car registration, replacement vehicles, logistics, and international driving permits since 2003. Qualifications: - High school diploma or equivalent; bachelor's degree is a plus - At least 2 years relevant experience in call center, customer service, or support role within automotive services, car rentals, or transport/logistics industry - Must have strong communication skills in English; Arabic is a plus - Demonstrates a calm and positive approach while actively listening to customers to effectively address their needs and resolve issues. How to Apply: Send your CV in word format to: CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM and use "Customer Service Representative" as email subject.About the company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1993747
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned