Quick Plus Group is hiring motivated and customer-focused Customer Service Representative to join our growing team. This role is ideal for individuals with strong communication skills and a passion for delivering excellent customer service.
Key Responsibilities:
Handle inbound and outbound calls in a professional manner
Resolve customer queries and provide accurate information
Record customer interactions and maintain updated records in the system
Promote products and services when appropriate
Meet daily and monthly targets and KPIs set by the management
Escalate complex issues to supervisors when necessary
Requirements:
Minimum 2 years of experience in a call center or customer service role
Strong verbal communication skills in English, Hindi, and Urdu
Basic computer skills and typing speed
Positive attitude and problem-solving mindset
Ability to work in shifts if required
Immediate availability to join
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
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