Job Description

Job Title:

Customer Service Representative (Female)

Location:

Dubai, UAE

Job Type:

Full-time

Salary:

AED 2,500 - 3,500 per month

Job Summary:

We are seeking a proactive and customer-focused

Customer Service Representative (Female)

to join our team in

Dubai

. The ideal candidate will be fluent in

Arabic and English

, possess excellent communication skills, and be passionate about providing outstanding customer support.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner Resolve customer issues efficiently and effectively, ensuring high satisfaction Use CRM tools to manage customer interactions and maintain accurate records Provide detailed product/service information when requested Follow up on customer interactions to ensure complete resolution Collaborate with internal teams to escalate and resolve complex issues Maintain a positive, empathetic, and professional attitude toward customers at all times

Requirements:

Female candidates only

(due to customer interaction preferences)

Fluent in Arabic and English

(speaking and writing) Previous experience in customer service or call centers preferred Strong communication and interpersonal skills Good listening skills and ability to handle pressure calmly Proficient with CRM systems and Microsoft Office tools Ability to multitask, prioritize, and manage time effectively Currently residing in

Dubai

, UAE
Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,500.00 per month

Application Question(s):

Are you okay with the salary of 2500-3500? can you join immediately?
Experience:

Customer Service: 2 years (Required)
Language:

* ARABIC & ENGLISH (Required)