Respond to customer inquiries via phone, email, and chat.
Resolve customer complaints and escalate issues when necessary.
Maintain accurate customer records and update databases.
Provide information about products and services.
Process orders, returns, and refunds as needed.
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Qualifications:
High school diploma or equivalent (Associate's degree preferred).
1+ years of customer service experience.
Excellent communication and problem-solving skills.
Ability to handle multiple tasks and work in a fast-paced environment.
Job Type:
Full Time
Job Location:
Dubai
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