Customer Service Representative Delivery & Documentation
Abu Dhabi, AZ, AE, United Arab Emirates
Job Description
Job Information
Date Opened
06/12/2025
Industry
Automotive
Job Type
Full time
City
Abu Dhabi
State/Province
Abu Dhabi
Country
United Arab Emirates
Zip/Postal Code
51133
The Customer Service Representative is responsible for managing the documentation and customer-facing aspects of the vehicle purchase and delivery process. This includes ensuring compliance with company policies, overseeing quality control, and facilitating smooth handovers to customers.
Responsibilities:
Ensure completion and accuracy of purchase and sale documentation in line with company policies. Inform customers of terms and conditions, including warranties and service schedules, and provide all relevant documents. Store all documentation appropriately for future reference. Supervise the handover and delivery of new vehicles to customers. Conduct quality control on new vehicles received from PDI or stores before delivery or display. Invoice vehicles immediately after delivery. Maintain secure storage of service books, handbooks, insurance documents, and related items.
Requirements
Secondary School education Minimum of 3 years of experience in a similar role Excellent communication skills Customer-oriented, friendly, and polite demeanor Strong analytical skills Proficiency in English and Arabic
Benefits
Visa Sponsorship Medical Insurance Annual Leave * Annual Tickets
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Job Detail
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Job IdJD1927149
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned