Customer Service Representative (ArabFemale Only) Job in Al Attiya Motors & Trading Company

Customer Service Representative (arabfemale Only)

Doha, DAW, QA, Qatar

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Job Description

We require a Customer Service Representative (ArabFemale Only) for inbound and outbound calls. Candidates will contact clients over the phone and email to offer information on our products & services while simultaneously noting the customer's information. Will also be required to perform other calling-based tasks.

Responsibilities:

Conduct warm leads calling sessions to provide product & service information to interested customers. Conduct survey calls to assist with customer satisfaction reports and record customer feedback/complaints. Present initial financing options based on customer needs. Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management. Other CSR duties.

Qualifications:

Bilingual

- fluency in Arabic and English is a

MUST

At least 1 year

of previous experience in customer service or matching roles. Automotive experience is a plus. Team player attitude. Prompt and courteous over the phone and in person. Enthusiastic and pleasing personality. Must have strong computer skills, in particular MS Excel.
Job Type: Full-time

Pay: QAR3,000.00 - QAR4,000.00 per month

Experience:

Customer service: 1 year (Required)
Language:

Arabic (Required) * English (Required)

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