Customer Service Representative
Abu Dhabi, AZ, AE, United Arab Emirates
Job Description
All Point Healthcare Center
is a leading healthcare provider dedicated to delivering compassionate and quality care to our community. We are looking for aCustomer Service Representative
to join our front-line team and ensure patients and visitors receive exceptional service from their very first interaction.Key Responsibilities:
Answer incoming calls in a professional and courteous manner. Respond promptly to patient inquiries regarding services, appointments, and general information. Setting up and managing appointments of patients Provide accurate information and direct calls to the appropriate department or staff member. Record and update patient details and inquiries in the system. Handle concerns with empathy, professionalism, and confidentiality. Support administrative tasks related to patient communication when required.
Qualifications:
Previous experience in customer service, preferably in healthcare or call center settings. Excellent verbal communication skills (Arabic is a plus). Strong interpersonal skills with a patient-focused and professional attitude. Basic computer skills and ability to manage calls and data entry efficiently. Ability to remain calm and supportive in a fast-paced environment.
Job Type: Full-time
Pay: From AED1.00 per month
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Job Detail
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Job IdJD2025458
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, AZ, AE, United Arab Emirates
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EducationNot mentioned