Job Description

Job Title:

Customer Service Representative -

UAE Nationals Only

Location:

Abu Dhabi

Joining:

Immediate

Work Type:

Full-time

Industry:

Multi-Sector (Automotive, Oil & Gas, Management Services, etc.)

Salary:

Attractive package (to be discussed)

About the Company:

Fahd Al Hemeiri Holding Group

is a multi-sector organization with growing operations across Automotive, Oil & Gas, Management Services, and beyond. We are committed to contributing to the UAE's vision by empowering national talent and fostering inclusive growth across all sectors.

We are currently seeking a

Customer Service Representative

to join our team as part of the Emiratization program. This role is open exclusively to UAE Nationals.

Eligibility Requirement:

Candidates must hold both a

UAE passport

and a

Family Book

(

Khulasat Al Qaid

).

Key Responsibilities:

Provide excellent customer service and respond promptly to inquiries via phone, email, or in-person Resolve customer issues and complaints with professionalism and patience Maintain accurate customer records and update databases as required Coordinate with different departments to ensure customer satisfaction Represent the company with professionalism and integrity

Requirements:

UAE National with valid passport + Family Book (Khulasat Al Qaid) Strong communication skills in Arabic and English Customer-focused attitude with a professional and presentable demeanor Basic MS Office knowledge preferred Fresh graduates are encouraged to apply

To Apply:

Please send your CV to: kamran.m@swissauto.ae
For inquiries: +971 56 416 3476
Subject line: "Customer Service Representative - UAE National"

Job Types: Full-time, Permanent

Application Question(s):

Are you a UAE National? Do you hold both a valid UAE Passport and a Family Book (Khulasat Al Qaid)? Do you have prior experience working in customer service or a related role?
Experience:

Customer Service: 1 year (Required)
Language:

English (Required)
Location:

Abu Dhabi (Required)
Application Deadline: 28/05/2025