Customer Service Manager
Dubai, DU, AE, United Arab Emirates
Job Description
Customer Service Manager (Business Immigration Consultancy)
We are a growing
business immigration consultancy
seeking ahard-working and dedicated Customer Service Manager
to assist and support clients throughphone calls and in-person meetings
. The ideal candidate must be fluent inArabic
and English
as well as experienced in client-facing roles.Key Responsibilities:
Assist and communicate with
existing clients
via phone calls and face-to-face meetings Provide clear updates, guidance, and support throughout the client journey Manage client inquiries, concerns, and escalations professionally Coordinate with internal teams to ensure smooth case processing Maintain accurate client records and follow up on pending matters Ensure high levels of customer satisfaction and long-term relationships Support and oversee customer service operations as neededRequirements:
Fluent in Arabic and English
(spoken and written) Proven experience in customer service or client relationship roles Hard-working, dedicated, and reliable Excellent communication and interpersonal skills Comfortable speaking with clients by phone and meeting them in person Professional attitude and appearance Experience in immigration consultancy or professional services is a plusJob Type: Full-time
Pay: AED4,000.00 - AED5,000.00 per month
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Job Detail
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Job IdJD2266883
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned