Customer Service Head/(process Trainer)

Dubai, United Arab Emirates

Blue Bell

8 Current Jobs Openings

Apply Now

Job Description

Develop a schedule to assess training needs.
Review employee performance and learning
Coach individuals based on recognized areas of improvement
Conduct training through new materials

Able to multitask, prioritize, and manage time efficiently
Excellent leadership, team building, and management skills
Encouraging to team and staff, able to mentor and lead
Monitor and score calls for quality performance and provide direct feedback to CSR's

Required Industry Experience* Process trainer from sales background 1. Experience in Customer Service for 3 - 4 year preferred 2.Experience in BPO is also considered or Prior experience in telesales process trainer or similar.(ex- Credit card sales, Insurance sales) Job Types: Full-time, Permanent Salary: AED 4,000 - AED 7000 per month COVID-19 considerations:
As per the rules and ongoing procedure Ability to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) additional qualification will be an added advantage Language: Hindi (Preferred) Multiple languages will be an asset. Job Types: Full-time, Permanent Salary: AED4,000.00 - AED7,000.00 per month COVID-19 considerations:
As per the prevailing protocol

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.