Requirements:
Excellent verbal and written communication skills
Strong problem-solving and interpersonal skills
Ability to handle difficult customers with patience and professionalism
Attention to detail and accuracy in record-keeping
Basic computer skills (MS Office, CRM software, email handling)
Time management and multitasking ability
Qualification & Experience:
Qualification: Diploma or Graduate
Experience: 1-3 years in customer service or client-facing roles
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