Role: Customer Service Executives ( multiple vacancies)
Job Location: Abu Dhabi
Type: 2 months (Short term contract)
Hiring CSEs who are genuinely excited to help customers. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities
Manage large amounts of incoming visitors to store.
Generate sales leads.
Identify and assess customers\xe2\x80\x99 needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information.
Meet personal/customer service team sales targets.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Bayt
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