Customer Service Executive
Abu Dhabi, United Arab Emirates
Job Description
Looking for a Customer Service Executive for Abu Dhabi.
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Follow communication “scripts” when handling different topics.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share with internal teams.
- Keep records of all conversations in our company database in a comprehensible way.
- Build sustainable relationships and engage customers by taking the extra mile.
- Meet personal/team qualitative and quantitative targets.
Requirements:
- Bachelor degree holder.
- Proven experience as a Customer Service Executive or relevant role.
- Proficiency in English.
- Strong phone and verbal communication skills along with active listening.
- Self-motivated with a results-driven approach.
- Familiarity with CRM systems and practices.
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Job Detail
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Job IdJD1417839
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned