Customer Service Executive
Sharjah, United Arab Emirates
Job Description
Published
December 26, 2022
Location
Sharjah, United Arab Emirates
Category
Customer Service / Reservations / Telecalling
Job Type
Full-time
Description
Hiring a Customer service executive for Sharjah.
Key Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
- Providing feedback on the efficiency of the customer service process.
- Communicating and coordinating with colleagues as necessary.
Key Requirements:
- Bachelor\xe2\x80\x99s degree minimum and at least a 3-years of professional experience in a customer service/Support environment.
- A fast problem solver & basic computer skill.
- Excellent communication capabilities, with a good level of empathy and effective listening.
- Perfect written and oral language skills.
- A sense of priority and rigor.
- Good administrative skills and computer literacy.
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Job Detail
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Job IdJD1488037
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, United Arab Emirates
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EducationNot mentioned