Customer Service Executive

Sharjah, United Arab Emirates

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Responsibilities:

Provide Professional services to customers throughout the client's life Journey
Identify and upsell potential clients to the relationship management team, and ensure a smooth transition
Answering e-mails, assisting with client registrations, deposits, trading, withdrawals, and client training
Liaising with all departments to resolve issues
Providing all relevant information to clients regarding documents and materials for becoming a client

Requirements:

Must be fluent in reading, speaking, and writing Mandarin (Chinese Language)/ Russian
Knowledge of any other languages will be considered an advantage
Good command of communication skills required
Ability to work efficiently under pressure
Proficient in MS office application and computer skills
Knowledge of the Financial Market will be considered an advantage
Previous experience in a similar position will be considered an advantage

Only candidates who can read, write and speak Mandarin (Chinese Language) or Russian will be contacted! Job Type: Full-time Language:

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