Customer Service Executive Logistics
Ras al-Khaimah, United Arab Emirates
Rosebank, Johannesburg, South Africa, 2196, South Africa
Job Description
Our Client, a European Multinational Company and a global leader in metal flow engineering is looking to hire Customer Service executive - Logistics for Ras Al Khaimah location.
Key Responsibilities:
- Track and monitor cross-border activities of Shipment.
- Finalize Letter of Credit, Prepare Tender BID &Performance Bond and coordinatewith the Bank Responsible of the Client for MENA Region, Europe and Asia.
- Prepare bill of lading Invoices, Packing List & Certificate of Origin.
- Well verse in RAK Custom Formalities and other Emirates Check contracts are in line with the company policy and custom guidelines.
- Train and coach staff to understand the end-to-end procedure of shipping transaction.
- Led the team in developing effective systems to minimize loss and maximizeperformance.
- Negotiate freight cost to meet the target rate via Sea, Air and Road shipment.
- Evaluate supplier's performance and flexibility.
- Prepare Tender documents, Quotation and Purchase order,
- Maintain the highest standard of Customer service for Client satisfaction Submit weekly summary report to the Sales Team, Finance Controller and Managing Director.
- Entertain after sales complain as well as investigate demurrage charges and claim.
- Supervise External Inspector and prepare documents required.
- Using different Incoterms to track the shipment.
- Play an important role as sales and customer support.
Skills Required
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Job Detail
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Job IdJD2070786
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:DH 7,000-9,000 per month
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Employment StatusPermanent
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Job LocationRas al-Khaimah, United Arab Emirates
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EducationNot mentioned