Responsibilities: Respond to customer inquiries via phone, email, and social media. Provide information about products or services and assist in resolving issues. Process orders, returns, and exchanges in a timely manner. Maintain a high level of customer satisfaction through effective communication. Collaborate with other teams to address customer needs and concerns. Keep accurate records of customer interactions and transactions. Requirements: Previous experience in customer service is preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to handle challenging situations with professionalism.
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