Customer Service Executive
Al-Wakrah, Qatar
Job Description
Published
August 6, 2022
Location
Al-Wakrah, Qatar
Category
Customer Service / Reservations / Telecalling
Job Type
Full-time
Description
Looking for a Customer service executive for Al-Wakrah, Qatar.
Job Responsibilities:
- Answer inbound calls and ensure customer satisfaction.
- Register customers’ sales leads and service requests.
- Handle customer complaints as per Company’s policy.
- Provide customers with accurate and helpful information.
- Perform outbound campaigns to capture customers’ feedback, and respond to digital customer inquiries.
- Follow up on open customer cases and ensure resolution.
- Maintain basic knowledge of Company’s products and services.
- Ensure proper documentation of customer interactions.
Job Requirements:
- Bachelor’s degree holder.
- At least one year of experience as a Customer service executive.
- Displays positive professional outlook and behavior.
- Knowledge of customer service principles and best practices.
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Job Detail
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Job IdJD1425827
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl-Wakrah, Qatar
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EducationNot mentioned