Customer Service Executive
Ajman, United Arab Emirates
Job Description
About Company
Holiday Group is a renowned business house operating in UAE.s
A leading company in UAE is currently looking for Female Customer Service ExecutiveManaging a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team.
Eloquent and comfortable when delivering presentations.
Skills Required
Compensation & Benefits
- Requirements:
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience in retail, FMCG, Hospitality (F&B)
- Excellent interpersonal and written and oral communication skills.
- Computer skills
- Excellent observation and communication skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Prefer those who are under cancelled visa or visit visa.
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Job Detail
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Job IdJD1451890
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, United Arab Emirates
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EducationNot mentioned