Customer Service Executive
Ajman, United Arab Emirates
Job Description
A leading company in UAE is currently looking for Female Customer Service Executive
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Eloquent and comfortable when delivering presentations.
- A bachelor's degree in administration or a related field.
- A minimum of 3 years experience in retail, FMCG, Hospitality (F&B)
- Excellent interpersonal and written and oral communication skills.
- Computer skills
- Excellent observation and communication skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Prefer those who are under cancelled visa or visit visa.
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Job Detail
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Job IdJD1450469
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAjman, United Arab Emirates
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EducationNot mentioned