Customer Service Executive
Abu Dhabi, United Arab Emirates
Job Description
Looking for a Customer service executive for Abu Dhabi.
Responsibilities:
- Answer any questions the customer may have about available products and services.
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
Select appropriate responses to customer issues and work quickly to resolve them
- Establish new customer accounts, recording account information on written forms or digitally.
- Refer advanced cases to management for resolution, providing background information as necessary.
- Liaise will all departments within the company to resolve customer issues.
- Anticipate customer needs, following up with previous customers to offer reorders or additional services.
Requirements:
- Bachelor degree holder with experience as a Customer service executive.
- Excellent listening skills and an empathetic voice and manner.
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.
- Familiarity with all of the goods and services offered by the company.
- Basic knowledge of computer software and office systems.
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Job Detail
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Job IdJD1534570
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned