Customer Service Executive

Abu Dhabi, United Arab Emirates

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Responsibilities

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Answer telephone enquiries in an efficient, friendly, and professional manner.
Carry out instructions given by the management team.
Provide accurate, valid and complete information by using the right methods/tools.
Maintain a high professional and ethical profile in accordance with company standards.
Generate sales leads when required.
Maintain a well-groomed and business-like appearance.
Take the extra mile to engage customers.

Qualifications:

Strong ability to work in a diverse and fast paced environment
Flexibility in performing duties, with exceptional ability to execute multiple tasks concurrently.
High capacity to function both independently as well as in a team setting
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Customer service attitude
High school degree: additional certification in Office Management is a plus

Experience:

Language:

Work Remotely

Job Types: Full-time, Permanent Salary: AED3,000.00 - AED4,000.00 per month Language:

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