Customer Service Executive
Abu Dhabi, United Arab Emirates
Job Description
Hiring a Customer service Executive for Abu Dhabi.
Key Responsibilities:
- Maintaining a close relationship with clients and understanding their needs and/or concerns.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Supporting clients in line with our policies and procedures.
- Conducting quality assurance surveys with customers and providing feedback to management.
- Liaising internally with our sales and service team to ensure customer satisfaction.
- Monitoring the work of individual representatives and of the team.
Key Requirements:
- Bachelor’s degree is preferred.
- Minimum of two years' experience in customer service.
- Knowledge of CRM systems.
- Good interpersonal and written and oral communication skills.
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Job Detail
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Job IdJD1453441
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned