Customer Service

Dubai, United Arab Emirates

Job Description

To assist the Sports Facility Manager in the efficient, effective, and economic delivery of services and the utilization of resources to fulfill the requirements of Padel Tennis club. To assist in ensuring high levels of customer care and service delivery from the main reception area located in the Padel Tennis club in conjunction with the Operations Manager. To assist in the co-ordination of all administration procedures related to the day-to-day management of the Padel tennis Management Unit. To act as the central communication link between all users/customers of the sports facility and the management team. To assist organize part time rotes ensuring the Reception is always covered and to coordinate any additional administrative work for evening and weekend receptionists. To greet all visitors to the Padel Tennis Club, ensuring they are made welcome and ascertaining their requirements, assisting them with general information or passing them on to the appropriate person. To answer the telephone and to ensure good customer care of all inquiries. To assist the Duty Managers with the day-to-day sports bookings and liaise with the appropriate personnel. To be responsible for carrying out any necessary financial duties according to the Financial Procedures i.e. handling money, cashing up, invoicing. To ensure the reception area is constantly neat and tidy thus projecting a professional image. To collect payment for the hire or usage of sports facilities/equipment and ensure that all cash issues, collections, financial transactions, and banking are carried out in accordance with the Padel Tennis Financial Regulations. To control ancillary facilities such as lighting, AC, and security cameras which are linked to the main reception. To control stationery levels and request new stock where required.
language: English (preferred)
sex: Female (preferred) Job Type: Full-time Salary: From AED3,000.00 per month Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
  • customer service: 1 year (Preferred)

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Job Detail

  • Job Id
    JD1435443
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned