Customer Service Cum Front Desk Receptionist

Fujairah, United Arab Emirates

Job Description

Customer Service cum Front Desk Receptionist
Job location : Fujairah, UAE
Responsibilities :

  • Welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
  • Handle guest inquiries, requests, and complaints promptly and professionally.
  • Process reservations over the phone, via email, or in-person.
  • Ensure that all reservations have accurate and detailed information.
  • Provide accurate information about our properties, amenities, and local attractions.
  • Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
  • Prepare daily schedule and coordinate with Housekeeping and maintenance teams for daily operations.
  • Coordinate with operations team to ensure guest satisfaction.
  • Other additional admin task assigned by the supervisor.
Benefits :
  • Competitive Salary Package;
  • Medical Insurance Plan;
  • Annual Air Ticket Allowance;
  • A great working environment;
  • Company-provided laptop and SIM card;
  • Comprehensive training and support;
  • Opportunities for professional development and growth within the company.
Requirements :
  • UAE National with Family Book required.
  • Fluency in Arabic and English, both written and spoken;
  • Must possess a valid UAE driving license;
  • Owning a personal vehicle is mandatory;
  • Possesses excellent communication skills;
  • Strong problem-solving and decision-making abilities;

Skills Required

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Job Detail

  • Job Id
    JD2050729
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Fujairah, United Arab Emirates
  • Education
    Not mentioned