Customer Service Cum Front Desk Receptionist
Fujairah, United Arab Emirates
Job Description
Customer Service cum Front Desk Receptionist
Job location : Fujairah, UAE
Responsibilities :
- Welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Process reservations over the phone, via email, or in-person.
- Ensure that all reservations have accurate and detailed information.
- Provide accurate information about our properties, amenities, and local attractions.
- Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
- Prepare daily schedule and coordinate with Housekeeping and maintenance teams for daily operations.
- Coordinate with operations team to ensure guest satisfaction.
- Other additional admin task assigned by the supervisor.
- Competitive Salary Package;
- Medical Insurance Plan;
- Annual Air Ticket Allowance;
- A great working environment;
- Company-provided laptop and SIM card;
- Comprehensive training and support;
- Opportunities for professional development and growth within the company.
- UAE National with Family Book required.
- Fluency in Arabic and English, both written and spoken;
- Must possess a valid UAE driving license;
- Owning a personal vehicle is mandatory;
- Possesses excellent communication skills;
- Strong problem-solving and decision-making abilities;
Skills Required
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Job Detail
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Job IdJD2050729
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, United Arab Emirates
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EducationNot mentioned