Customer Service Associate | Retail | Marks & Spencer | Uae
Dubai, United Arab Emirates
Job Description
Overview of the Role
We are looking for a Workshop Supervisor to lead and manage the day-to-day operations of our automotive workshop in Dubai. This role is pivotal in ensuring operational excellence, adherence to quality standards, and timely delivery of vehicles. You will play a key role in driving performance, fostering a culture of "Fix It Right," and maintaining strong collaboration with internal teams and distributors.
What You Will Do
- Maximize sold hours and meet revenue objectives through effective target setting and monitoring.
- Drive adherence to the Fix It Right program, manage technical reports, and ensure compliance with SOPs and HSSE standards.
- Oversee attendance, scheduling, productivity, and quality control to ensure on-time vehicle delivery.
- Provide on-the-job coaching, identify training needs, conduct performance reviews, and promote associate engagement.
- Manage tools, equipment, consumables, and ensure compliance with distributor requirements.
- Support Projects and Initiatives: Implement special projects to enhance customer experience and promote continuous improvement through Kaizen activities.
Skills Required
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Job Detail
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Job IdJD2248479
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned