Customer Service Associate

Dubai, DU, AE, United Arab Emirates

Job Description

Job Title:



Sales Associate - Luxury Fashion (Physical & Virtual)



About Us



We are an emerging luxury fashion brand in Dubai, delivering premium products and a world-class shopping experience to our clients. We are seeking a

passionate, results-driven Arabic-speaking female

with strong sales skills, fashion expertise, and the ability to build long-term relationships with high-end clients. This role combines

in-store client interaction and virtual sales through social media and online platforms

.

Responsibilities



Conduct

both in-person and virtual sales interactions

with clients via Instagram, WhatsApp, and in-store appointments. Achieve and exceed monthly sales targets through effective communication and persuasive selling techniques. Develop and implement creative strategies to

acquire new clients

and

expand the customer base

through relationship building. Utilize a deep understanding of fashion trends, luxury brands, and styling to

advise and educate clients

on product selection. Handle upset clients with professionalism, empathy, and a problem-solving mindset to ensure customer satisfaction. Work independently and take prompt, decisive actions in situations requiring immediate attention. Collaborate with the team to share insights, best practices, and contribute to the overall success of the sales department.

Requirements



Minimum 3 years of sales experience in fashion or luxury retail (including physical or virtual). Proven track record of meeting and exceeding sales targets. Strong ability to influence clients through exceptional communication and interpersonal skills. In-depth knowledge of

fashion trends, luxury styling, and premium brands

. Excellent problem-solving skills and ability to manage upset clients with tact. Independent and proactive, capable of taking direct action in urgent situations. Familiarity with social media sales channels and virtual communication tools (Instagram, WhatsApp Business, CRM tools).

Compensation Package



Base Salary:

AED 3,500 - AED 5,000 per month (depending on experience).

Benefits:

Visa + Health Insurance after probation.

Performance Incentives:

Introduced

after 6-month probation period

.

Working Hours & Location



9:00 AM - 9:00 PM

(12 hours including breaks)

6 days per week (Sunday OFF)

Work Location:

Al Khawaneej, Dubai

Why Join Us?



Be part of a growing luxury brand with opportunities for career advancement. Work in a

dynamic role

that combines personal client interaction and digital engagement. Showcase your fashion expertise while building strong client relationships.
Job Type: Full-time

Pay: AED2,800.00 - AED5,000.00 per month

Experience:

* customer service: 3 years (Preferred)

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Job Detail

  • Job Id
    JD1949520
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    41302.0 52297.0 USD
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned