Customer Service Associate

Dubai, United Arab Emirates

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Job Description

Job Title Helpdesk / Customer Service / Telecalling

Salary 5,000 AED

Experience

School Degree

Description

Role: Customer Service Associates
No. of position: 3
Industry Type: Tour and Travel
Functional Area: Travel agents query handling and travel operational works
Experience: 2- 5 years experience is mandatory in operations and travel agents B2B query handling * preferably from Destination Management Companies/Tour and Travel Industries
Qualification: B.Com, MBA in Tour and Travel management
Employment Type: Full Time, Permanent
Salary Offered - 2lkh - 5lkh
Job Location: Dubai

Job Responsibilities:

Experience in Operations within the Travel Industry
Good knowledge of Dubai, Thailand ,Maldives and

European destination

Previous experience to handle and support on ground

services remotely

Confident in creating quotations and itineraries for the

Dubai, European & Thailand etc. products

Full hands on Making and confirming hotel

accommodation and transportation for Groups & FIT

Attend and be accountable for b2b agent's queries and

communication follow ups.

Experience in Agent Query Handling
Should be presentable and should be good in English

Communication

Ability to speak to suppliers and attend phone calls.

Skills Required:

Offline query handling with ground service experience is

a must.

DMC experienced is required.
Travel agents query handling experience.
Excellent written and verbal communication skills.
Multi-tasking and time-management skills, with the

ability to prioritize tasks.

Proficient in basic computer skills with Microsoft Office

and excel

Should be flexible with working hours.

Contact Details:

Interested candidates can pitch their resume at - hr@leenticing.com
HR Spoc - Ms.Vijaya Kumari
Phone No. - 9599084028

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