Customer Service Agent

Dubai, United Arab Emirates

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Description

Job Summary: Looking for a Customer Service Agent in Dubai, United Arab Emirates (UAE)

Job Key Details:

Respond to customer inquiries over the telephone, email or chat, ensure giving the accurate and timely information
Handle customer queries as well as complaints in a timely and professional way
Make sure all team members follow company policies and procedures while handling customers
Ensure providing excellent services to customers
Perform any other related tasks as may be required

Job Qualifications and Experience

Possess a Bachelor\'s Degree in a business related course or its equivalent
Practical experience in customer service role within banks, malls, call centre, general stores, mega stores, restaurants, hotels etc required
Must be familiar with customer service tools
Good communication and customer service skills required
Must be able to manage multiple priorities in a fast-paced environment
Good Ms Office suite knowledge required
Excellent problem solving skills required

Application Procedure:

All qualified candidates are encouraged to upload their recently updated CVs

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