Customer Service Advisor
Dubai, DU, AE, United Arab Emirates
Job Description
Due our quality driven apprach we are looking for exceptional and experienced temporary Customer Support Agents to be part of the Holidays Company.
Responsibilities
As a Customer Support Agent, you will be required to investigate and action enquiries, concerns and requests from customers who have already made a holiday booking via our Sales department or our website. To act as the first point of contact for all post reservations. To liaise with internal departments to ensure that the customer's query is resolved within agreed timescales. To attend training to maintain and develop relevant knowledge and skills. To undertake ad hoc admin duties as required
Key Competencies:
Strong interpersonal skills (verbal and written). Problem-solving and strong analytical skills. Strong customer focus. Listening skills. Organizing and Planning. Attention to detail. Fast-paced worker Flexible and adaptive Value-driven Provides responsible leadership Self-motivated. Team player
Skills and requirements:
2-5 years of experience working in a Customer Service environment Excellent computer knowledge. Existing travel experience is a must.
Experience:
Customer service: 2 years (Required) Customer handling face to face, email and calls: 2 years (Required)
Kindly submit your cv via https://www.afcholidays.com/careers
Job Types: Full-time, Permanent
Pay: From AED4,000.00 per month
Experience:
* Customer: 2 years (Required)
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Job Detail
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Job IdJD1949914
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:42361.0 53638.0 USD
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned