Customer Service Advisor

Dubai, DU, AE, United Arab Emirates

Job Description

Due our quality driven apprach we are looking for exceptional and experienced temporary Customer Support Agents to be part of the Holidays Company.

Responsibilities



As a Customer Support Agent, you will be required to investigate and action enquiries, concerns and requests from customers who have already made a holiday booking via our Sales department or our website. To act as the first point of contact for all post reservations. To liaise with internal departments to ensure that the customer's query is resolved within agreed timescales. To attend training to maintain and develop relevant knowledge and skills. To undertake ad hoc admin duties as required

Key Competencies:



Strong interpersonal skills (verbal and written). Problem-solving and strong analytical skills. Strong customer focus. Listening skills. Organizing and Planning. Attention to detail. Fast-paced worker Flexible and adaptive Value-driven Provides responsible leadership Self-motivated. Team player

Skills and requirements:



2-5 years of experience working in a Customer Service environment Excellent computer knowledge. Existing travel experience is a must.

Experience:



Customer service: 2 years (Required) Customer handling face to face, email and calls: 2 years (Required)
Kindly submit your cv via https://www.afcholidays.com/careers

Job Types: Full-time, Permanent

Pay: From AED4,000.00 per month

Experience:

* Customer: 2 years (Required)

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Job Detail

  • Job Id
    JD1949914
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    42361.0 53638.0 USD
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned