Job Description

Job Title:

Customer Service Advisor - Garage

Location:

Abu Dhabi

Company: White Rabit Auto Electrical Repairs LLC

Job Type:

Full-time

About Us:

We are an established automotive garage providing high-quality repair, maintenance, and customer care services. We are looking for a dedicated and professional Customer Service Advisor to join our team and be the first point of contact for our valued customers.

Key Responsibilities:

Greet and assist customers in a friendly and professional manner. Handle incoming calls, inquiries, and bookings for vehicle services and repairs. Prepare job cards and coordinate with mechanics/technicians regarding customer requirements. Provide accurate estimates, explain repair details, and update customers on job progress. Manage customer complaints or concerns promptly and professionally. Ensure high levels of customer satisfaction and repeat business. Maintain records of customer interactions, transactions, and service history.

Requirements:

Previous experience in a customer service role (automotive or garage experience preferred). Strong communication and interpersonal skills. Ability to multitask, prioritize, and work in a fast-paced environment. Basic computer skills (MS Office, booking systems, or similar software). A customer-focused attitude with problem-solving skills.

Benefits:

salary range: 2,000-5,000 (based on experience). Training and career growth opportunities. Supportive and friendly work environment.

How to Apply:

If you are passionate about customer service and have an interest in the automotive industry, please apply with your updated CV via Indeed or email us at hr@abulhahsemgroup.com

Job Types: Full-time, Permanent

Pay: AED2,000.00 - AED5,000.00 per month

Language:

* Arabic (Preferred)