We are looking for a motivated, customer-focussed Sales Executive to the join the team! The main purpose of the Sales Executive will be to undertake sales and manage and deliver an exceptional client experience by projecting the mission, vision and values of the academy whilst growing the academy\xe2\x80\x99s client base and revenue. The main job duties and responsibilities are: \xc2\xb7 Convert new clients and retain existing clients by ensuring that they are satisfied with the academy\xe2\x80\x99s services and products. Follow-up with existing clients for package renewals and follow-up with new clients for trial conversion. \xc2\xb7 Monitor client feedback, resolve issues quickly and proactively address potential problems. Work with the CEO to ensure that client feedback is incorporated into service improvements. \xc2\xb7 Increase the value of the client base. Identify opportunities to promote, upsell and cross sell additional services such as additional classes/subjects, package upgrades, private lessons, examinations, performance opportunities and products. \xc2\xb7 Adhere to and ensure full compliance of all student support policies and procedures. Maintain accurate records of client information, class attendance and payments. \xc2\xb7 Understand the needs and goals of the clients. Respond to inquiries and provide information about the academy. \xc2\xb7 Ensure the shop and front desk area are well maintained, safe and fully stocked. Manage academy equipment. Report any maintenance issues. \xc2\xb7 Maintain knowledge of academy services and products including features, benefits and pricing. \xc2\xb7 Ensure compliance with all company policies, procedures and values. \xc2\xb7 Any other duties as reasonably requested by the line manager. We are looking for someone with the following experience and qualifications: \xc2\xb7 Minimum Diploma in business, marketing or relevant experience. \xc2\xb7 Minimum two (2) years experience in a similar client-centric role. \xc2\xb7 Must have sales and/or marketing experience. \xc2\xb7 General knowledge of client service principles and practices, including the ability to handle client complaints and inquiries. \xc2\xb7 General knowledge of sales techniques, including how to build rapport with clients, identify client needs and close sales. \xc2\xb7 Working knowledge of office procedures and practices, including scheduling, record-keeping and office equipment use. \xc2\xb7 Working knowledge of MS Excel, MS Word, MS Outlook and MS PowerPoint. \xc2\xb7 Self-motivated and ability to work with minimal supervision whilst managing multiple tasks simultaneously and prioritising work effectively. \xc2\xb7 Ability to manage time effectively, work efficiently in a fast-paced environment and meet deadlines. \xc2\xb7 Ability to troubleshoot problems independently and find solutions to common issues. \xc2\xb7 Excellent communication skills, with the ability to communicate effectively, friendly and professionally with clients and colleagues. \xc2\xb7 Strong attention to detail, ensuring that all information and academy administration is accurate and up to date. Application Process Please submit your CV through Indeed. If successful, you will be invited for an interview. If you do not hear back from us, please consider that your application has not been successful. Job Type: Full-time Salary: AED3,500.00 per month Application Question(s):

• If successful, when are you available to join?

Education:

• Diploma (Preferred)

Experience:

• sales and administration: 2 years (Preferred)

Expected Start Date: 30/11/2023