Customer Relationship Officer(crm)
Job Description
Update, validate, and maintain accurate client records in the CRM system, ensuring data integrity and compliance.
Serve as the main point of contact for clients, maintaining strong professional relationships.
Regularly visit clients to strengthen relationships, understand their needs, and provide ongoing support.
Ensure timely communication with clients regarding services, renewals, and feedback.
Generate CRM reports and insights to support management in business decisions.
Work closely with sales, marketing, and operations teams to ensure customer satisfaction.
Gather client feedback during visits and share insights to enhance services and client retention.
Qualifications
Bachelor's degree in Business Administration, Marketing, IT, or a related field.
2-4 years of experience
in CRM, client relationship management, or customer service. Strong knowledge of CRM systems (Salesforce, Zoho, Microsoft Dynamics, HubSpot, or equivalent). Excellent communication and interpersonal skills inHindi & English
(preferred). Strong organizational, problem-solving, and follow-up skills. Proficiency in MS Office and CRM reporting tools.Valid Qatar Driving License is mandatory.
Willingness to travel frequently within Qatar for client visits.Job Types: Full-time, Contract
Pay: Up to QAR4,500.00 per month
Language:
Do you speak hindi and english (Preferred)
License/Certification:
* Do you have qatar driving licence (Preferred)
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Job Detail
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Job IdJD2008454
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned