Develop comprehensive understanding of each client's business needs and objectives
Schedule regular check-ins to monitor satisfaction levels and address concerns proactively
Identify upselling opportunities that align with customer goals
Coordinate internal resources to resolve complex customer issues efficiently
Create detailed account profiles documenting preferences and interaction history
Analyze customer usage patterns to recommend service optimizations
Present quarterly business reviews highlighting value delivered and future opportunities
Facilitate smooth onboarding processes for new clients
#
Job Profile
Track record of maintaining high customer retention rates in competitive markets
Background resolving escalated customer issues through diplomatic problem-solving
Experience developing strategic account plans that align with customer business cycles
History of successfully expanding existing accounts through consultative selling approaches
* Demonstrated ability to communicate value propositions that resonate with diverse industries
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.