Customer Relationship Executive Event & Exhibitions

Dubai, DU, AE, United Arab Emirates

Job Description

Job Purpose



The primary objective of this role is to execute the Buyers Program across ICE events, ensuring accurate data management, lead generation, and client engagement. Buyers Program is an exclusive platform that provides decision makers (called buyers) a chance to meet the exhibiting companies (who are selling products or services)and familiarize themselves with the latest trends, technologies, and innovations. The main goal is to connect the right people before the event, so they can have one-on-one meetings that are useful and productive.

Key Responsibilities



Understand B2B exhibition dynamics and buyers program requirements Research and identify relevant industry projects, investments, and key decision-makers Secure qualified participants for the Buyers Program through targeted outreach Enrich the database with high-quality leads Manage and operate the matchmaking platform (online and onsite) Regularly update and manage buyers' data to ensure accuracy Oversee onsite execution of the Buyers Program at events Prepare weekly CRM performance reports Process buyers' registration data and prepare weekly achievement reports Ensure full compliance with INDEX database policies, guidelines, and objectives

Qualifications & Experience



Bachelor's degree in Marketing, Business, or related field Prior experience in telemarketing, marketing, or data management roles Strong knowledge of data analysis, reporting, and CRM systems Experience working in exhibitions, conferences, or similar industries is a plus

Knowledge & Skills



Solid understanding of market research, CRM tools, and data analytics Familiarity with LinkedIn and social media platforms for B2B lead generation Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Excellent communication and customer engagement skills Strong organizational and time-management abilities Creative, analytical thinker with a proactive attitude Fluency in written and spoken English Ability to work under pressure and meet deadlines in fast-paced environments
Job Type: Full-time

Application Question(s):

What is your salary expectation in AED?
Education:

* Bachelor's (Preferred)

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Job Detail

  • Job Id
    JD1959152
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned