Customer Relations Manager (crm)
Dubai, DU, AE, United Arab Emirates
Job Description
A
Customer Relations Manager (CRM)
is the professional responsible for building and maintaining strong relationships between a business and its customers. Their main goal is to ensure customer satisfaction, loyalty, and long-term engagement with the company.Here's a quick breakdown of the role:
Key Responsibilities
Customer Service Oversight
- Manage support teams, handle escalated complaints, and ensure customer issues are resolved quickly.Relationship Building
- Develop strategies to strengthen customer loyalty and retention.Feedback Management
- Collect customer feedback and analyze it to improve products, services, and processes.Communication
- Serve as the bridge between customers and the company, keeping clients updated about services, policies, and new offerings.Strategy & Reporting
- Create customer satisfaction reports, track performance, and design initiatives to improve customer experiences.Requirement
Excellent communication & interpersonal skills Problem-solving & conflict resolution Empathy & patience Leadership & team management FEMALE only Send Updated CV e.turla@beirutimes.com knowledge of luxury watches and luxury products can be a plus
Job Type: Full-time
Pay: AED3,000.00 - AED5,000.00 per month
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Job Detail
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Job IdJD2057817
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned