Customer Engagement Coordinator 1 Year Fixed Term Contract

Dubai, United Arab Emirates

Job Description

The Position

Purpose:

Actively engage with a diversity of stakeholders (Internal and External) to support selected customers in local and international event management.

Acting as an Engagement interface for defined customers

Act as \xe2\x80\x9ccustodian\xe2\x80\x9d of coremap to all oncology activities

Act as \xe2\x80\x9ccustodian\xe2\x80\x9d of all events locally & internationally

Responsibilities:

Medical information (MI Atlas) Accountable.

All administrative logistics for all local & international events: FMV, Contracts, Quick submissions, PR, PO, reservations, GSDs, Job closure, IHCP

All technical logistics for local & international events: material preparation & approvals; Invitations, communications & updates to customers regarding the event; Agenda finalization; Briefing of agencies when needed after coordination with the owner;

Customer-facing SPOC.

Engaging with specified customers & channeling (either digitally or F2F) product messages as requested

Competencies:

Decision making capacity

Leadership / proactiveness

Communication (from data to value story)

Value based approach/mindset

Self-aware and respectful.

High sense of ownership and commitment with strong accountability mindset.

Team oriented versus self-centered.

Listening / questioning / observation

Strong communication skills to convey complex ideas and alternatives to the Ecosystem Stakeholders and other involved parties

Desire and ability to work in an atmosphere of trust and transparency

Willingness to "roll up sleeves" and work and study outside her or his comfort zone

Conflict management

Composure and resilience under pressure.

Expertise:

In-depth knowledge of UAE health care environment and systems

Strong (scientific) medical background,

Experience working in cross-functional teams.

Established knowledge base/ skill set in

Ability to initiate and manage local and international congresses

Experience in project management

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we\xe2\x80\x99ve become one of the world\xe2\x80\x99s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

Roche

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Job Detail

  • Job Id
    JD1643194
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned