Customer Care Specialist
Dubai, United Arab Emirates
Job Description
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We are looking for a enthusiastic and motivated customer care specialist, for certificate attestation services. Join our knowledgeable team at Benchmark Documents Services in Dubai. Growing your career as a full-time customer care specialist for certificate attestation services is an outstanding opportunity to develop excellent skills. If you are strong in customer management and analysis and have the right vision for the job, then apply for the position of motivated customer care specialist in Certificate Attestation Services at Benchmark Documents Services today! Key Responsibilities:
- Achieve the set goals in sales and marketing by locating, developing, and closing leads\xe2\x80\x94both current and new\xe2\x80\x94and by bringing in timely sales revenue\xe2\x80\x94including collections\xe2\x80\x94for both the individual job holder and his/her team.
- Consistently achieving the highest levels of customer satisfaction at all times.
- Spotting business prospects via business networking and other means, such as aggressively monitoring your social media footprints, and including your strategy, plans, and on-time execution.
- Getting to know current and future customers and forming strong bonds.
- Working with colleagues to develop sales and marketing tactics.
- Creating and delivering reliable management reports on time for sales information.
- Remain updated on retail and business competition and follow the most recent developments within your field of expertise.
- Keep in touch with current customers and search for fresh leads in targeted industries.
- Educating business development managers and others, such as sales associates.
- Recognize the target markets, including their industries, businesses, projects, and relationships, and investigate the best market techniques to apply to draw in as many potential customers as possible.
- Good communication and interpersonal skills
- Sales & negotiation skills
- Relationship building skills
- Marketing & customer service skills
- Analytical and problem solving skills
- Good organizational skills
- Professional telephone manner
- 2+ years of experience in customer care, specifically in the certificate attestation or related industry
- Bachelor\'s degree in business, marketing, or a related field
- Preferred female candidates only
- Dubai: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1575023
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned