Customer Care Intern
Dubai, United Arab Emirates
Job Description
About Timepiece360: Timepiece360 is the region\'s leading platform for certified pre-loved luxury watches. We are dedicated to providing our customers with the best shopping experience possible. Our team of experts are knowledgeable, friendly and always available to assist with any questions or concerns. About the Internship: We are seeking a highly motivated and organized individual to join our team as a Customer Care Intern. As an intern, you will play a critical role in providing outstanding customer service and support to our customers. You will have the opportunity to gain hands-on experience and develop valuable skills in customer service and support. Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Resolve customer complaints and provide solutions to customer issues
- Maintain accurate and up-to-date records of customer interactions and transactions
- Collaborate with the operational team to improve processes and procedures
- Assist with the preparation of reports and other administrative tasks as needed
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Basic computer skills (e.g. Microsoft Office, Google Suite)
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Job Detail
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Job IdJD1502992
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned