A leading company in Dubai is looking for a dedicated and customer-focused individual to join our team as a Customer Care Executive. If you have excellent communication skills, a passion for assisting customers, and a commitment to providing top-notch service, we encourage you to apply for this position.
Key Responsibilities:
Customer Assistance: Provide prompt and courteous assistance to customers via phone, email, and other communication channels. Inquiry Resolution: Address customer inquiries, concerns, and complaints effectively and efficiently. Order Processing: Assist customers with order placement, tracking, and delivery inquiries. Product Knowledge: Have a thorough understanding of company products and services to provide accurate information to customers. Communication: Collaborate with other departments to ensure timely and accurate responses to customer queries. Requirements:
Proven experience as a Customer Care Executive or in a similar role. Excellent communication and interpersonal skills. Strong problem-solving abilities and a customer-centric approach. Proficiency in Microsoft Office Suite and customer service software. Ability to work in a fast-paced and dynamic customer care environment. Benefits:
Competitive salary and opportunities for career development. Training programs to enhance your customer service skills. Supportive and collaborative work environment in a reputable company. Opportunities for career advancement within the organization. Employee benefits, including health insurance. Location: Dubai, UAE
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