Customer Care Coordinator

Customer Care Coordinator Intern

??????, S01, SA, Saudi Arabia

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Job Description

We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Care Coordinator Intern at LAWAZEM. As a Customer Care Coordinator Intern, you will have the opportunity to learn and gain hands-on experience in providing excellent customer service and support to our valued customers. This internship is a valuable opportunity to develop key skills in communication, problem-solving, and relationship management in a professional environment.

Responsibilities:

Assist in managing incoming customer inquiries and providing timely and accurate responses. Support customers with product information, order processing, and issue resolution. Learn about our products and services to provide accurate information and recommendations to customers. Assist in handling customer complaints and concerns with professionalism and empathy. Identify opportunities for process improvements based on customer feedback and inquiries. Stay updated on product knowledge and industry developments to effectively address customer questions and concerns.

Requirements

Fresh graduate : Business, Marketing, or a related field. Strong communication skills, both verbal and written. Ability to multitask and prioritize effectively. Empathy and the ability to build rapport with customers. Proficiency in Microsoft Office applications. * Fluency in Arabic and English.

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