Customer Account Manager
Dubai, DU, AE, United Arab Emirates
Job Description
Job Category:
AdminJob Type:
Full TimeJob Location:
DubaiDuties & Responsibilities
Manage assigned customer accounts and ensure consistent satisfaction and retention. Serve as the primary point of contact for resolving client inquiries and issues. Analyze client needs and provide tailored solutions to meet their business objectives. Maintain accurate records of interactions, contracts, and communications. Upsell or cross-sell services/products based on account history and requirements. Work closely with internal teams to ensure timely delivery and support. Monitor account performance and proactively identify improvement areas.
Job Profile
Bachelor's degree in Business Administration, Marketing, or a related field. 2-4 years of experience in account management or customer-facing roles. Excellent interpersonal and communication skills. Strong organizational abilities with attention to detail. * Proficient in CRM software and client reporting tools.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
-
-
Customer Account Manager Advanced Products & Solutions (MENA)
Abu Dhabi, United Arab Emirates -
Job Detail
-
Job IdJD1879268
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationDubai, DU, AE, United Arab Emirates
-
EducationNot mentioned