Job Opportunity: Customer Support Specialist - German Speaker
Location:
On-site in 6th of October City, Egypt
Employment Type:
Full-time
Work Mode:
On-site (Remote option available for female candidates only)
Shift:
Evening Shift -- Monday to Friday
Salary:
27,000 EGP
+
1000 EGP Performance Bonus
About the Role
We are hiring a dedicated
Customer Support Specialist
to join our growing team. The role involves assisting customers through
very low-volume calls, chats, and emails
, focusing on quality support rather than high traffic. If you enjoy helping people and want a stable weekday schedule, this is a great fit.
Responsibilities
Handle customer inquiries via call, chat, and email with professionalism.
Resolve issues efficiently and escalate when needed.
Maintain accurate documentation of interactions.
Provide product/service guidance and customer-centric solutions.
Requirements
Minimum 1 year of experience
in customer service or support.
German level: B2 (Upper-Intermediate)
-- able to communicate clearly with customers.
Strong communication, problem-solving, and customer-handling skills.
Ability to work the Monday-Friday.
What We Offer
Competitive compensation (27k + 1000 EGP monthly bonus).
Supportive work environment and clear growth potential.
On-site role in a comfortable and structured setting.
Remote work option available
for females
.
Low workload with balanced tasks across calls, chat, and email.
Job Type: Full-time
Pay: E27,000.00 - E28,000.00 per month
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