Job Description

Profession Cruises

is the premier cruise travel consultancy arm of WorldWiseCo, delivering bespoke cruise experiences and tailored itineraries for discerning travelers across the globe. Our mission is to redefine cruise travel by offering professional, personalized, and insightful consultation services that match each client's needs with the best cruise lines, destinations, and onboard experiences.

Job Overview:

The

Cruise Consultant

will serve as a specialist in cruise travel, guiding clients through the planning and booking process for luxury, premium, and adventure cruise vacations. This role requires a blend of travel expertise, sales acumen, and customer service excellence to ensure clients receive an exceptional, stress-free journey from consultation to embarkation.

Key Responsibilities:

Consult with clients to understand travel preferences, budget, and expectations. Recommend and book cruise vacations with leading cruise lines (e.g., MSC, Royal Caribbean, Celebrity, Norwegian, Silversea, etc.). Provide expert advice on cabin selection, shore excursions, travel insurance, and pre-/post-cruise arrangements. Maintain up-to-date knowledge of cruise itineraries, promotions, and policies. Manage all booking documentation and payment processes. Offer ongoing customer support and follow-up before, during, and after the trip. Collaborate with WorldWiseCo's wider team to align with brand standards and client satisfaction goals. Maintain CRM records and prepare performance and client feedback reports.

Key Skills and Requirements:

Proven experience in travel sales or cruise consultancy (2+ years preferred). Strong knowledge of global cruise lines, destinations, and onboard experiences. Excellent communication and interpersonal skills. Strong sales orientation with a customer-first mindset. Detail-oriented with strong organizational and time management skills. Proficiency in direct cruise booking platforms, and CRM tools. Multilingual abilities are a plus. CLIA certified a plus

Education & Qualifications:

A degree or certification in Travel Management or a related field is preferred. Formal training in luxury hospitality service standards is a plus.

Ideal Candidate Profile:

You are passionate about travel, particularly ocean and river cruising. You thrive on crafting personalized journeys, closing sales, and delivering high levels of client satisfaction. You're adaptable, culturally aware, and comfortable working both independently and as part of a global consulting team.

This is a Commission-Based compensation structure & Benefits only.

Application Instructions:

Interested candidates should submit their resumes and a cover letter, detailing their experience in tourism & Travel. Only shortlisted freelance candidates will be contacted.

Job Types: Full-time, Part-time, Contract
Contract length: 12 months

Application Question(s):

Do you hold a valid Trade License or have access to a NOC?
Experience:

* Cruise Sales: 2 years (Required)