Job Description

We are looking for CRM Specialists who will be responsible for the design, implementation, and support of the CRM strategy. The specialist will also be responsible for managing, analyzing, and interpreting data to provide insight and support strategic business decisions The main area of focus however is to support and make best-practices recommendations to all teams which use the CRM solution. Additionally, in this role, one would need to collaborate with business areas to gather and document new and existing requirements while providing recommendations and suggestions for solutions. They would need to understand the software, should be able to run complicated data sets, and discern meanings from the same. This role will also support and assist with end-user training and coordinate the implementation of these services for the business. Responsibilities :

• Plan and deliver CRM strategies across the organization to retain existing customers.
• Manage our CRM System data within.
• Generate CRM report and analyze the needs
• Oversee CRM data governance which will include
• Data standers, data audit, data structure and user access rights.

Skills and Qualifications

• Proven work experience as a CRM Specialist
• Technical expertise with CRM and analytical systems
• Organizational skills that will help to juggle competing demands between marketing, sales, customers, and management
• Strong mathematical skills to analyze reports and work with large data sets
• Attention to detail, to manage the integrity of the CRM data

****Only Candidates who are experienced with must apply **** Job Type: Full-time Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)