Job Description

Job Title:

CRM Executive

Company:

JioMarkets Commercial Brokers L.L.C

Location:

Al quoz, Dubai

Salary:

As per market standards

Job Type:

Full-time

:

JioMarkets Commercial Brokers L.L.C is seeking a highly motivated and experienced

CRM Executive

to manage and optimize customer relationship management initiatives. The ideal candidate will have proven experience in working with

CurrentDesk

,

Zoho One

, and

Zoho Plus

, and will play a pivotal role in streamlining client onboarding, managing lead pipelines, and improving customer engagement through effective CRM strategies.

Key Responsibilities:

Manage, configure, and maintain the CRM systems (CurrentDesk, Zoho One & Zoho Plus) to support business operations. Monitor and analyze CRM data to identify opportunities for customer engagement and retention. Coordinate with the sales and marketing teams to ensure seamless lead management and tracking. Develop and implement workflows, automation, and dashboards to enhance productivity. Troubleshoot issues within the CRM systems and liaise with vendor support when necessary. Ensure CRM data integrity, accuracy, and compliance with company policies. Provide training and support to internal users on CRM tools and processes. Generate performance reports and provide insights for business decision-making.

Requirements:

Minimum 2 years of experience in CRM management with specific hands-on experience in

CurrentDesk

,

Zoho One

, and

Zoho Plus

. Strong understanding of CRM best practices and customer lifecycle management. Excellent analytical, communication, and organizational skills. Ability to multitask and meet tight deadlines in a fast-paced environment. Bachelor's degree in Business Administration, Information Technology, Marketing, or a related field preferred.
Job Types: Full-time, Permanent

Pay: From AED4,000.00 per month

Ability to commute/relocate:

Al Quoz: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Currentdesk, Zoho one & Zoho plus: 2 years (Required)
Location:

Al Quoz (Required)
Application Deadline: 31/05/2025