Crm Representative
AE, United Arab Emirates
Job Description
Job Purpose:
Responsible for sending digital CRM campaigns to GAL customers to ensure the set targets onEngagement, Retention, and Repurchase
are achieved.Key Accountabilities:
Execute CRM campaigns as per given instructions. Set up content for E-Mail, SMS, and Paid Social Campaigns. Ensure full tracking and monitoring of executed campaigns. Assist the Assistant Manager - CRM in daily coordination with other departments. Generate weekly and monthly sales reports as requested. Liaise with stakeholders to create meaningful reports on campaign performance. Call customers daily for MSI surveys (Sales & Service). Achieve 80% successful calls target for MSI Sales. Prepare monthly MSI Sales reports. Handle and communicate with customers regarding problems and complaints. Prepare fact sheets for CRM suppliers, obtain approvals, and send LPOs. Perform any ad-hoc duties or special projects assigned by management.Knowledge, Skills, and Experience:
Excellent verbal and written communication skills inEnglish
(Arabic preferred). Strong experience withCampaign Management / Marketing Automation Platforms
. Bachelor's degree inMarketing or Communications
(preferred).2-3 years
of experience in administrative or CRM-related roles. Stronginterpersonal, communication, and deadline management
skills. Proficient inMicrosoft Office (Outlook, Word, Excel, PowerPoint)
.Position Competencies:
Analytical Skills Communication Skills Time Management Planning & Optimizing Accountability Drive for Results * Teamwork
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2073065
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAE, United Arab Emirates
-
EducationNot mentioned