Crm Manager Preferred Used Car Industry Exp.

Sharjah, United Arab Emirates

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Creating and executing customer relationship management campaigns that aim to increase customer loyalty
Creating a set of universal customer relationship procedures and implementing them at every level of the company
Analyzing customer journeys and looking to increase sales based on the received information
Supervising the organization\'s direct communication with customers and promptly solving any issues
Dividing the customer database by certain relevant customer characteristics and personalizing the approach accordingly
Using existing customer information to identify new potential customers and target audiences
Implementing new and more cost-efficient communication channels with customers
Constantly testing all customer interaction procedures and making sure the most efficient approaches are always prioritized.
Coordinating multiple departments regarding their customer interactions and finding ways to increase the level and effectiveness of their cooperation
Constantly studying the organization\'s direct competitors and analyzing how they handle customer relationships
Communicating directly with customers and acknowledging their issues

Salary: AED10,000.00 - AED12,000.00 per month Ability to commute/relocate:

Sharjah: Reliably commute or planning to relocate before starting work (Required)

Experience:

Language:

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